All Systems Operational

Uptime over the past 90 days. View historical uptime.
Tulip North America Operational
90 days ago
99.99 % uptime
Today
Clienteling - Communication Operational
90 days ago
99.98 % uptime
Today
Clienteling - Customer Management Operational
90 days ago
99.99 % uptime
Today
Appointments Operational
90 days ago
99.99 % uptime
Today
Catalog Operational
90 days ago
99.99 % uptime
Today
Point of Sale Operational
90 days ago
99.99 % uptime
Today
Platform Operational
90 days ago
99.99 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Admin Console Operational
90 days ago
100.0 % uptime
Today
Tulip Deutschland Operational
90 days ago
99.99 % uptime
Today
Clienteling - Communication Operational
90 days ago
99.99 % uptime
Today
Clienteling - Customer Management Operational
90 days ago
100.0 % uptime
Today
Appointments Operational
90 days ago
100.0 % uptime
Today
Catalog Operational
90 days ago
100.0 % uptime
Today
Point of Sale Operational
90 days ago
100.0 % uptime
Today
Platform Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Admin Console Operational
90 days ago
100.0 % uptime
Today
Tulip European Union Operational
90 days ago
99.99 % uptime
Today
Clienteling - Communication Operational
90 days ago
99.99 % uptime
Today
Clienteling - Customer Management Operational
90 days ago
100.0 % uptime
Today
Appointments Operational
90 days ago
100.0 % uptime
Today
Catalog Operational
90 days ago
100.0 % uptime
Today
Point of Sale Operational
90 days ago
100.0 % uptime
Today
Platform Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Admin Console Operational
90 days ago
100.0 % uptime
Today
Tulip China Operational
90 days ago
100.0 % uptime
Today
Clienteling - Communication Operational
90 days ago
100.0 % uptime
Today
Clienteling - Customer Management Operational
90 days ago
100.0 % uptime
Today
Appointments Operational
90 days ago
100.0 % uptime
Today
Catalog Operational
90 days ago
100.0 % uptime
Today
Point of Sale Operational
90 days ago
100.0 % uptime
Today
Platform Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Admin Console Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 4, 2025

No incidents reported today.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025
Degraded performance Loading Tulip Applications & O365 users - Oct 29 2025
Resolved - Azure has confirmed a full recovery, the incident is officially resolved.
Oct 30, 00:31 UTC
Update - Users may encounter occasional login difficulties, but success rates have improved for those previously unable to log into Tulip. Azure is actively recovering nodes and rerouting traffic to healthy ones. Customers can expect continued improvements as this process unfolds. Azure anticipates full mitigation within the next four hours.
Oct 29, 19:28 UTC
Monitoring - Azure initiated the deployment of their 'last known good' configuration. They expect this to be fully deployed in approximately 30 minutes, at which point customers should begin to see initial signs of recovery.

Once this deployment is complete, Azure's next step will be to recover nodes and route traffic through these healthy nodes.

The Azure team continues to work on resolving the issue. However, a full recovery ETA is not available at this time.
Oct 29, 18:28 UTC
Investigating - We are currently experiencing problems with Tulip Application loading. This is due to ongoing issues with Azure, which affects users of O365. Teams are actively monitoring the situation closely. Updates to come.
Oct 29, 18:02 UTC
Oct 29, 2025
Delayed Imports - File Importer - Oct 28th 2025
Resolved - The AWS issue has been fully resolved, with services returning to normal operation, by 1 AM EST. Teams have been focused on clearing all related backlogs.
Oct 29, 11:17 UTC
Monitoring - AWS is showing positive signs of improvement for task launches in the impacted region. ETA on full recovery is estimated within 2-4hrs. Once AWS confirms full recovery, Tulip will re-drop all files that experienced error conditions during this incident.
Oct 29, 02:36 UTC
Update - We're observing higher-than-usual failure rates with task launches within Amazon Web Services (AWS). AWS is also reporting increased error rates and latencies. Issue is actively being investigated.
Oct 28, 23:52 UTC
Investigating - We are actively investigating degraded performance with File Importer, specifically observing File Import jobs stuck in a "pending" state and failing to process. Our teams are currently assembled to determine the source of the problem.
Oct 28, 23:45 UTC
Oct 28, 2025
Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025
Tulip apps impacted due to ongoing AWS issues
Resolved - This incident has been resolved.
Oct 21, 00:52 UTC
Update - We are continuing to monitor for any further issues.
Oct 20, 20:32 UTC
Update - We have noticed improved performance on all components.
However, our team is working on recovering the jobs for data imports via Flat File Imports and we will share more updates.
Oct 20, 20:31 UTC
Update - We are continuing to monitor for any further issues.
Oct 20, 13:24 UTC
Update - We are continuing to monitor for any further issues.
Oct 20, 12:11 UTC
Monitoring - AWS OUTAGE- degraded performance and integrations are impacted due to an ongoing outage
Oct 20, 12:11 UTC
← Incident History Powered by Atlassian Statuspage