All Systems Operational

Uptime over the past 90 days. View historical uptime.
Tulip North America Operational
Clienteling - Communication Operational
Clienteling - Customer Management Operational
Appointments Operational
Catalog Operational
Point of Sale Operational
Platform Operational
Integrations Operational
Analytics Operational
Admin Console Operational
Tulip Deutschland Operational
Clienteling - Communication Operational
Clienteling - Customer Management Operational
Appointments Operational
Catalog Operational
Point of Sale Operational
Platform Operational
Integrations Operational
Analytics Operational
Admin Console Operational
Tulip European Union Operational
Clienteling - Communication Operational
Clienteling - Customer Management Operational
Appointments Operational
Catalog Operational
Point of Sale Operational
Platform Operational
Integrations Operational
Analytics Operational
Admin Console Operational
Tulip China Operational
Clienteling - Communication Operational
Clienteling - Customer Management Operational
Appointments Operational
Catalog Operational
Point of Sale Operational
Platform Operational
Integrations Operational
Analytics Operational
Admin Console Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 8, 2026

No incidents reported today.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

Point of Sale confounded by multiple variants of the same product
Resolved - New build 7.0.250 with the fix is now available on App store
Sep 30, 01:13 UTC
Update - Noting that Tulip is still waiting on Apple to approve the patched iOS application. The request has been expedited and the app will auto-release when available.

We will update this incident again when the app is released.
Sep 29, 19:52 UTC
Update - A patched binary has been compiled. Current status: awaiting on Apple to approve.

We will update this page again once the updated POS app is available for download.
Sep 29, 14:00 UTC
Update - We are continuing to work on a fix for this issue.
Sep 29, 13:59 UTC
Identified - There is currently an issue in Tulip POS version 7.0.249, where a cart's internal state becomes confused if different variants of the same product get added to the cart. (e.g. "medium" and "large" sizes of the same shirt). Tulip POS versions 7.0.248 and older are unaffected.

Tulip is currently working on a hotfix. In the meantime, workaround is only having one type of SKU of any given product in the cart.
Sep 29, 12:50 UTC

Sep 29, 2026

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

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