Performance issues noticed across all Tulip apps

Incident Report for Tulip

Resolved

This incident has been resolved.

Posted Apr 22, 2026 - 22:20 UTC

Update

We are continuing to monitor for any further issues.

Posted Apr 22, 2026 - 22:18 UTC

Update

We are continuing to monitor for any further issues.

Posted Apr 22, 2026 - 22:17 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 22, 2026 - 18:28 UTC

Investigating

We are currently investigating a performance issue with our Apps. Some app functionality is impacted and we are actively working on resolving it.

Posted Apr 22, 2026 - 18:25 UTC

This incident affected: Tulip North America (Clienteling - Communication, Clienteling - Customer Management, Appointments, Catalog, Point of Sale, Platform, Integrations, Analytics, Admin Console).